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A STRONG COMPANY ETHOS OF PASSION FOR CLIENT SERVICES

Demetra "I would like to compliment Nazlie, she gives exceptional service and always goes that extra mile for me. It is such a pleasure to work with her, although I put her thru tremendous pressure at times she always finds a calm way of sorting things out and meeting deadlines. " Demetra Ilhaam "You are a Superstar….thanks for your speedy & excellent assistance and your friendly service… really appreciate it" Ilhaam Liam Rangoli "I would like to say "THANKYOU" for making my buying experience with you guys so pleasurable and enjoyable. Thank you for helping me so diligently whilst placing my order and  for your warmth & kindness whilst helping me track the order and also ensuring that the order was ready for collection on time. If there is one thing that I believe, it is the following: "That we should make people feel that they would want to part with their hard earned cash and spend it at our company" You guys certainly do that " Liam Rangoli Madeleine "Linda you have amazing people working for you, nothing is ever too much effort they do not know the word NO there is always a solutions. They are friendly eager and always eager to assist tin the best possible way they can. " Madeleine Carmelle "Thank you for always delivering on your promises and coming through for me And understanding my urgent deadlines. Appreciate it Carrie!" Carmelle Amanda "I just wanted to thank you for your support during the Soweto Marathon project. It was very comforting to know that I could count on you. Even though some requests were last minute, you delivered with willingness and quick turnaround times throughout. At no point did I feel push back from your side. To the BNM team , thank you very much." Amanda Julie "I want you to know you have an exceptional employee, Natalie at the FNB Shop, Bank City. Her calm, patient manner was a great help to me when my frustration was at an all-time high. Her knowledge of the goods, great customer service and her great sense of humor is rare indeed. If the quality of a firm's employees is an indication of future success, then FNB Shop/BNM Marketing has a very bright future. Natalie you are definitely the silver lining. Keep up the great work Natalie!!!!!!! " Julie Cameron "We’ve never had the opportunity to meet but I feel that I should add my congratulations on attaining a Level 1 BBBEE rating. Scoresheet aside, it displays a true commitment by BNM to empower and transform and it is my wish that other suppliers will follow suit. While I am not directly exposed to your services, Sallyanne has on numerous occasions attested to your high quality and exceptional delivery of work so together with the BBBEE achievement, which I admit can be onerous on generic companies, makes you a valued supplier of King James and its client." Cameron Happy Customer "During the last couple of month’s I have needed to contact BNM to order promotional items. The two ladies that I have dealt with are: Emerald and Lizzy. Wow… what awesome service I have received from both of them. They are both truly service ambassadors to the BNM Company. Emerald and Lizzy – Once again thank you so much for the wonderful and prompt service that Home Loans KZN has received with regards to our orders. You are both shinning Stars. " Happy Customer Adam "It has been a pleasure working with the BNM Team this year. Thank You very much for the assistance, efforts, short deadlines you always achieve!!! You guys are the best team and make our lives much easier. Thank You for always delivering Consistently Great Service and Quality Products." Adam Fransie "I just want to complement one of your employees, Lizzy Marais for her EXCELLENT service. Sometimes we really need promotional items on a very short notice, and we always receive it on time because she is putting in all effort to accommodate us, and I know it takes a lot of effort from her side. People is always quick to complain and rarely say thank you for good service, that is why I use this opportunity to thank her and congratulate your company with such a special, hard working person. The service is really outstanding and much appreciated by us. Thank you once again." Fransie Lisa "I just wanted to pop you an email to say THANK YOU for turning this around so quickly. I am very happy with the final product, and the quote came in at a good price as well. This is the second time that we have used BNM in the last couple months (we have only had 2 promo type requirements), and both times we have been very happy with the service and turnaround and professionalism. In both instances we also contacted alternative suppliers, but in both cases your response time and your service was WAY better than the alternatives. Thanks again" Lisa Linda, Shaun, Paul, Diane and Eloise "My team and I look back at an incredible year of support from the BNM team. It is the overall high level and consistency of the service delivery, under extremely short notice periods, that has been embedded in our minds. Thank you for your commitment to the Western Cape Marketing team. You have enabled me and my team to maintain a marketing service to our internal businesses with the necessary peace of that delivery will happen, come rain or shine. " Linda, Shaun, Paul, Diane and Eloise Zeyn "It has been a pleasure working with the BNM Team this year. Thank You very much for the assistance, efforts, short deadlines you always achieve!!! You guys are the best team and make our lives much easier. Thank You for always delivering Consistently Great Service and Quality Products. Enjoy the Festive Season… See you in 2018!" Zeyn Kay Govan "Hi Nazlie, I would like to commend you on the exceptional service provided. I have placed orders with Brand Name Marketing on 3 occasions and had the opportunity to liaise with you, I must say that your smile shines through the telephone and I was amazed at the quick response and delivery.  Keep up the great work! Best Regards" Kay Govan Hennie Bekker "Nazlie Net om vir jou te se my opregte dank aan die proffesionele en spoedige manier waarop jy my bestelling hanteer het. As daar meer mense soos jy is in hierdie land het ons dalk nie nou met krag probleme gesit nie. Ek waardeer opreg. Dra ook my dank aan Ronel oor asb." Hennie Bekker Laura "Hi Denise, BAIE BAIE DANKIE.... Jy sal dit nie glo nie maar ek het daardie ekstra t-hempde vandag gekry. Man, dis darem lekker om dit so gou te gekry het. As ons maar net meer so mense soos jy in die lewe gehad het wat bereid is om te luister en ook natuurlik die "Urgency" vNOGMAALS BAIE BAIE DANKIE VIR JOU WONDERLIKE EN FANTASTIESE DIENS. an alles verstaan. NOGMAALS DANKIE. Groete en jy sal weer van my hoor" Laura Vanessa Sarawan "Hi, Just a short note to say THANK YOU for the 'keeping' your promise w.r.t these shirts. They were beautifully done – very professional (as always). Many, many thanks!!! Warm regards" Vanessa Sarawan Natalie Robinson "Dear Linda and Wilbur I just want to thank you for all the help we received from you guys regarding the gifts and the trophies. They were a huge success. Everyone I have spoken to loved their flask set. Furthermore, the trophies were given out by Barry De Witt, the CEO and he advised the entire audience that he was very impressed with the trophies and remarked that he hadn't seen such nice ones before. Thanks once again for helping to make our conference a success." Natalie Robinson Marcelle Skippers "Hi All Thank you, I have received the order. I wish to bring to your attention the speedy and efficient assistance that I received from Lizzy. I can always count on her and this time Lizzy went out of her way to ensure that I got my order timeously. I only placed the order this morning and also received it this morning, even though I had it collected. If you have any rewards programme at your office, then I would certainly nominate Lizzy for " Service Excellence" and "Customer Service" Thanks for your excellent service and have a blessed day further" Marcelle Skippers Lameez "Hi Zainab Thanks so much for all the assistance. You are always so efficient! I hope you guys have a reward and recognition program, because I'd like to nominate you for a Super Star Award! It's always such a pleasure dealing with you. Makes my job easier! Take care" Lameez Millicent Rhoda "Hello Stephanie YES!! YES!! YES!! You guys totally rock. Thank you for the awesome service. You have a client for life. Take care" Millicent Rhoda Pearl Nel "Thank you for an AMAZING SERVICE, etc etc!! I truly am excited about this project!.   You guys are BRILLIANT! Wonderful new ideas overall Linda! I'm so impressed!" Pearl Nel Petro Geyer "Dear Linda I would firstly like to compliment you and your staff on your prompt service and response - we are not use to this shall we call it co-operation. This is OUTSTANDING. Wish you a most joyful and happy day." Petro Geyer Karabo Kubeka "Hi Lala As you can see I can't thank you enough!!! Thanks so very much for my order which I received yesterday. You guys are sooo on top of your game!!! Many thanks and kind regards," Karabo Kubeka Cindy Kinsman De Beer "Dear Paula & Taryn Thanks a mil for your speedy assistance. Our coolers were received - and we're on our way. A big thanks to Vusi (the driver) too please, for being so kind.  Thanks again, really appreciate it." Cindy Kinsman De Beer Yvonne "Thank you Lala. It has been really great working with you. Your "can do" spirit has made my life easy. Please keep up the good work." Yvonne Dineo Fenyane "I would just like to send my sincere compliment and kind warm thank you to the Brand Name Marketing team. I find you very professional and have always assessed our needs and expectations in terms of deadlines, even when we needed promotional items at the last minute. You add great value to our team and looking forward to working with you in the next year. I will continuously recommend your company as I have been delighted and satisfied with your service. Thank you for the good service!" Dineo Fenyane
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